F.A.Q.

ECO-FRIENDLY PRODUCT FEATURES

Q：Can CHANYI's natural bamboo fiber products be decomposed?

A ：Yes, natural bamboo fiber products are plastic-free and can be decomposed naturally in the natural environment.

Q：How long does it take to decompose?

A：Products are buried in natural soil and can completely decompose in about 6 months.

       The actual time depends on the environmental conditions, and the thickness is different.

       Click Here to view our degradation test.

Q：Does burning produce toxic gases?

A：No, the burning of natural bamboo fiber products will not produce toxic dioxins.

Q：What kind of garbage do these bamboo products belong to when they are discarded?

A：It can be burned as general garbage, or it also can be crushed and buried in the soil as fertilizer.

Q：What are the ingredients of CHANYI natural bamboo fiber products?

A：CHANYI products are made from 100% natural bamboo fiber and natural starch.

Q：How should I store products?

A：Our natural bamboo fibers have been high-temperature processed.

      Thus storing them in dry environments will prevent mold.

Q：Expiration date?

A：18 months to 36 months.

Q：Are CHANYI's products patented?

A：Our patent is currently patent-pending.

Q：What is the temperature resistance of CHANYI's products?

A：Temperature resistance: -20~100°C.

Q：Does the product smell?

A：Natural bamboo fiber products have a faint smell of natural bamboo fiber.

Q：The color of natural bamboo fiber products?

A：The color of natural bamboo fiber products is the original color of natural bamboo fiber with a little brown.

Q：Why are there textures on the surface of the straws?

A：The surface of the CHANYI Straws is not completely smooth

      because they don't contain any plastic, bioplastic, or PLA, but 100% pure natural bamboo fiber.

SAMPLES

Q：How do I get some samples?

A：You can click Here and leave a message to apply what kinds of samples you need.

Q：What form of payments do you accept?

A：We accept payments via Payoneer or PayPal, which accepts all major credit cards, including
      Visa, Mastercard, American Express, Discover, JCB, UnionPay, etc.

Q：Do you ship internationally?

A：Yes, we do ship globally with varying shipping costs and options to every region/country.

Q：What shipping methods do you offer?

A：All international orders are shipped via International EMS (Express Mail Service.)

DISTRIBUTION

Q：How do I become a distributor or retailer?

A：We look at all aspects when choosing our partners around the world. If you are interested in
      becoming a partner of ours, please click Here to submit a message and tell us about yourself. 
      Then, we will have representatives reach out to you.